Privacy Policy

European Solar Technology Group B.V., located at Poort van Midden Gelderland Oranje 9, 6666 LV in Heteren (hereinafter: “ESTG”) is responsible for the processing of personal data as shown in this privacy statement. 

Contact information

Poort van Midden Gelderland Orange 9 
6666 LV Heteren 
+31 (0) 85 273 6575 (available on weekdays between 8.30 am and 6 pm) 
info@estg.nl 
Chamber of Commerce: 50459597

This page was last updated on the 10th of may, 2019. 

Data we collect

ESTG processes your personal data because you use our services and / or because you provide these to us yourself, for example by creating an account, placing an order or signing up for the newsletter. We always process personal data in accordance with the GDPR and other applicable legislation. 

Below you find an overview of the personal data that we process:

  • First and last name 
  • Sex 
  • Date of birth 
  • Business address 
  • Business telephone number 
  • Business email address 
  • IP address 
  • Other personal data that you actively provide, for example by creating an account, in correspondence and by telephone Information about your activities on our website 
  • Business bank account number 
  • Overview of your orders 
  • Overview of your payments 

Special and / or sensitive personal data that we process

Our website does not intend to collect data for website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16 years. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without permission, please contact us via: marketing@estg.nl and we will remove this information.

Use of your data

Through the information you provide us, we can offer you access to all parts of our website and provide you with goods or services that you have requested. Thanks to this information, we can also send you an invoice or, if necessary, contact you in connection with orders or deliveries. We also use and analyze the information we collect to manage, support, improve and develop our business activities. In addition, we use your data to contact you to hear your opinion about our services and sometimes to inform you about important changes or developments on our website or regarding our services. Furthermore, as far as you have consented, we may also use your information to inform you by e-mail about other products and services that we offer that may be of interest to you. If you prefer not to contact us in the future, you can let us know. You can send an e-mail to: marketing@estg.nl or contact the marketing department by telephone, which can be reached on the telephone number: +31 (0) 85 273 6575.

Automated decision making

ESTG does not take decisions on the basis of automated processing on matters that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without a human being (eg ESTG employees) among them.

Sharing of personal data with third parties

ESTG does not sell your data to third parties and only provides this if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. ESTG remains responsible for this processing.

Security and retention of data

We take security measures to protect your data (including security software) against access by unauthorized persons and against unlawful processing, unforeseen loss, destruction or damage. We store your data for a reasonable period or as long as required by law.

Use of cookies

Cookies are small amounts of information that we store on your computer, tablet or smartphone. Unless you have indicated your objection to cookies when entering your details, our system will place cookies on your computer when you log in to the website. ESTG uses functional, analytical and tracking cookies. Cookies make it easier for you to log in and use our site for future visits to our website. We can also use these cookies to monitor the traffic on our website and to tune the content of the website to you. You can set your computer to refuse cookies. You can read how you can do this at www.aboutcookies.org. However, if you set your computer to refuse cookies, you cannot use certain functions of our website. If you do not wish to receive cookies in the future, you can inform us of this.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by our company and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. If you want to make use of your right to object and / or the right to data transferability or if you have other questions / comments about data processing, please send a specified request to marketing@estg.nl. To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. ESTG will respond to your request as quickly as possible, but in any case within four weeks. ESTG would also like to point out to you that you have the option of filing a complaint with the National Data Protection Authority. You can do this here.

Changes to the privacy policy

All future changes to ESTG's privacy policy will be announced on our website and, where necessary, sent by e-mail.